What Information Do We Collect?
Personal Information
We collect and securely store information you provide through our website, phone, email, fax, or other communication channels. This may include personal details that can identify you, such as your first and last name, phone number, mailing and email addresses, and when necessary, billing information like your credit card number, cardholder's name, and expiration date.
Optional Travel Preferences
We may request additional information related to your travel preferences including meal selections, seat preferences, loyalty program details for airlines, hotels, or car rentals, and specific ticketing options. While you're not required to provide this information, it helps us complete the booking or provide better customer service.
Passenger Information
If you're booking travel arrangements for someone else through Prime Travel Service, we will request personal and travel preference details for that individual. You should ensure that you have obtained consent from the person whose information you provide to us, as this data can only be accessed or modified through your account.
Automatic Information
We automatically collect information about your computer and browser when you visit our Site, including your IP address, browser type, and the website that referred you. We may also gather details about your online activity to help personalize your user experience.
Cookies and Web Technologies
When you visit our Site, we may assign your computer a "cookie" (a small text file). This may include recording your member ID and the name on your account if you sign in. All account-related data in cookies are encrypted for security purposes. You can opt not to accept cookies by adjusting your browser settings, but note that some features of our website may not be accessible if cookies are disabled.
How We Use Your Information
Prime Travel Service uses sensitive billing information (like credit card details) to process travel purchases. Other information about you is used for purposes such as:
- Fulfilling your requests for products and services
- Sending travel confirmations and updates
- Managing your account, including billing and travel notifications
- Communicating with you, responding to queries, and measuring interest in our services
- Offering special promotions and tailoring your experience on Prime Travel Service
- Conducting surveys, resolving issues, preventing illegal activities, and enforcing our Terms of Use
How We Protect Your Information
We are committed to safeguarding your information through a combination of administrative, technical and physical security measures. These include:
- Encrypting sensitive data during transmission
- Restricting access to authorized employees only
- Implementing firewalls and intrusion detection systems
- Regular security audits and updates
Your Choices and Rights
You can opt to provide the information necessary for purchasing travel products and services or to take advantage of features offered by Prime Travel Service. You also have the option to:
- Update your personal information
- Delete your account
- Disable cookies by adjusting your browser settings
- Request access to your stored data
Children's Privacy
Prime Travel Service does not knowingly collect personal information from children under the age of 13.
If we learn that a child under 13 has provided us with personal information, we will take steps to delete it. We encourage parents to monitor their children's online activities.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We encourage you to review their privacy policies as they operate independently of ours. Any significant changes will be communicated via email or posted on our website.
External Links
Prime Travel Service Links may link to external sites. We encourage you to review their privacy policies as they operate independently of ours.